Digital Healthcare management services that can be offered in both Medical and Dental sectors
Streamline referrals system with realtime dashboard not relying on faxing or phones.
Call Center with Automatic tasks setup options and personalized dashboard for each employee.
Sign up for free referral service by clicking join now. And to use referral service click learn more.
Because insurance companies are requiring prior authorizations and pre-certifications, access to healthcare is being delayed.
This has required an office to establish a customer service call center. Most offices are now getting 75-150 phone calls a day.
Use our automated dashboard and call center. This will allow our staff to handle your phone calls and your staff can handle task assigned to them thru the dashboard.
We convert a 5 – 15 minutes phone call into a 1 minute message.
Our staff can also be trained to answer most questions patients have without the involvement of your staff.
Staff burned out from multi-tasking things not associated with patient care.
Filing documents has become a full time job. Progress notes from specialist, radiology reports, and labs to name a few. We provide software and employees to take this off your hands.
Medical record request. We handle it for you.
Referrals- we process these request for you. We also have a digital referral software that eliminates faxes and phone calls.
Patient results- we have software combined with outsourcing to get patients their results of testing done both within and outside of your office.
We can combine technology and outsourcing at a lower cost to handle just about any task in your office outside of patient care. And the bonus is we manage these employees.
Referrals currently require faxing and phone calls. Faxes are not being received and it’s difficult to call into an office because of a busy phone line.
This leads to frustrated patients, referrals not being processed and care being missed.
We streamline this process by sending request thru our dashboard. Face sheets and all information are attached, not faxed.
Communication between office occurs thru our dashboard using our communication portal.
Using paper to distribute messages around the office? Instead, use our callcenter dashboard for your call center or in-house staff answering phones. Once your staff creates the message and selects the reason for the call, the software automatically sends the message to the person that’s assigned to handle that task or reason.
Multiple calls from the same person? No worries. The thread of that patient’s call continues until that case is closed. Eliminating multiple notes. The software also remembers the patient information for next call, eliminating the need to re-enter the patients demographics again.
The software contains a interoffice messaging system. All staff members can see the log of what has been done for this request as each staff member documents the actions that they have taken to handle this case. There notes are timed, dated and stamped with their name for accountability.
Our slogan is, “Is it easier to answer four text messages or four phones calls at one time?”. Phone calls are outsourced to a call center and a dashboard is used to communicate the reasons for the calls to in house staff.
Intelligent Office Suite creates accountability in the office by automatically assigning task to employees who have to document that they completed the task. Each employee will have their own dashboard with their assigned task.